In order to maintain customer satisfaction, it is evaluated whether the customer’s conditions are met or not, and the changing expectations of the customer are shared with the employees; and product improvement as well as certification works are performed. Training courses are organized in order to raise vendor awareness, the smallest dissatisfaction about the product is taken into consideration and reform procedures are carried out.

At Adopen, “happiness of employees” is the most important requirement in order to ensure customer satisfaction. Decisions are made after taking the relevant employees’ opinions and in accordance with the “participation” principle. It is ensured that individuals are equipped with sufficient knowledge and skills to undertake liability and responsibilities relevant to their position. An environment in which everyone adopts their own role and is happy about the work they carry out is targeted. While the responsibility belongs to individuals, group activity is also encouraged, and group success is considered above individual success.

Adopen follows a customer oriented approach where customers can report their demands and dissatisfactions easily, where these are dealt with objectively, fairly, carefully and confidentially, managed in a way that is not against the legal conditions and our company policy, necessary reforms and checks are carried out constantly to avoid the occurrence of the same dissatisfaction, transparency is predicated upon in customer relations and resolving all customer dissatisfactions is perceived as the main principle.

It is possible to recycle PVC profiles thanks to recycling. Profile production wastes, cut - broken parts can be recycled for cleaning, which can be used in re-profile production. Life Cycle Analysis (LCA) is a systematic approach to reveal the environmental impacts of products and services in detail. Today, this method, which is especially used to analyze and report the environmental impacts of the products, takes into account all stages of the life cycle, including the production processes, shipment, consumer use and disposal as waste after use.

The profile is placed on the cutting table. After making the necessary measurement settings, cutting is made. The most important point to be considered when cutting is to make a cut by adding the weld share ( mm for each end of the cut profile is mm in total.). It should be noted that the cutting angle should be ° or °. In other angles, the cutting angle should be at the specified angle. Otherwise, the corners are not exactly ° when welding.